Frequently Asked Questions
(FAQs)

We’ve compiled answers to some of the most common questions we receive from healthcare facilities and medical professionals. If you don’t find the answer you’re looking for, please don’t hesitate to contact us.

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For Healthcare Facilities

Getting Started & Posting Shifts

Organizational partners can create an account and post shifts on the platform after establishing a profile and meeting MedicalMatch requirements. Our platform connects you directly to a community of qualified professionals, allowing you to post your open shifts, review matched profiles, and book your ideal candidate in minutes, not weeks.

MedicalMatch is a technology platform that gives you direct access to a community of local, fully vetted healthcare professionals. Unl…p>

We partner with a wide range of healthcare facilities, including:

  • Hospitals & Health Systems
  • Urgent Care Centers
  • Skilled Nursing Facilities (SNFs)
  • Outpatient & Specialty Clinics
  • Ambulatory Surgical Centers (ASCs)

Quality & Communication

MedicalMatch meets the highest standards for background checks and licensing verification. Every professional on our platform undergoes a rigorous, multi-step vetting process, including primary source license verification, background checks, and competency evaluations. Organizational partners can be confident that their shifts will be staffed by accredited personnel who have completed a rigorous initial screening and remain compliant with all regulatory standards.

Yes. Once a professional has been matched to your shift, you will have the ability to review their profile and qualifications. For more specific communication, organizational partners can communicate directly with an assigned account representative as to their current portfolio and matches. Assigned personnel will meet all regulatory standards as well as any additional requirements established by the organization.

Shift Management & Support

Organizational partners should communicate directly with their assigned account representative regarding shift coverage, cancellations, and contract terms. Our platform is designed to quickly find replacements in the event of a cancellation to ensure seamless continuity of care.

MedicalMatch offers regular billing, invoicing, and other payment methods. We believe in transparent, upfront pricing, so you’ll know the cost before you book a shift. Pricing and fees can be discussed directly with an assigned account representative to find a plan that works for your facility’s budget.

For Healthcare Professionals

Joining & Finding Work

Getting started is easy! You can create a profile on our platform, upload your credentials, and complete our vetting process. Once your profile is approved, you’ll get notified of open shifts in your area that match your qualifications and preferences.

We are always looking for a variety of qualified healthcare professionals, including but not limited to:

  • Registered Nurses (RNs)
  • Licensed Practical Nurses (LPNs)
  • Certified Nursing Assistants (CNAs)
  • Surgical Technologists
  • Medical Assistants

MedicalMatch offers you the flexibility to work when and where you want. You have control over your own schedule, with the ability to pick up single shifts or longer-term assignments. It’s a great way to supplement your income, gain experience in different healthcare settings, and achieve a better work-life balance.

Payments & Shift Management

We offer convenient and timely payment for the shifts you work. Specific details about payment schedules and methods will be provided to you upon joining the platform.

When a shift that matches your profile becomes available, you will be notified. You can then review the details of the shift, including the facility, time, and pay rate, and decide whether or not to accept it.

No, it is completely free for healthcare professionals to join our platform and find work.

We are committed to supporting our community of healthcare professionals. Our team is available to assist you with any questions you may have about the platform, shifts, or payments.

Ready to See How Easy Staffing Can Be?

Now that you’ve seen how MedicalMatch works, the next step is to experience the difference for yourself. Stop spending hours on the phone with traditional agencies and start filling shifts with qualified, vetted professionals in minutes.

Create your free account to see who’s available in your area. There’s no cost, no commitment, and no subscription fee. Just a faster, smarter way to staff.

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